Refund Policy
Effective date: July 13, 2026
This Refund Policy explains when a user may request a refund for purchasing access to pptFig.
1. Refund conditions
The user may request a refund within 24 hours after purchase if the result of the plugin does not meet their expectations.
To review the request, the user must provide the reason for the refund and describe what exactly did not meet their expectations.
2. How to request a refund
To request a refund, contact us at:
radiance5100@gmail.com
The request must include:
- the email used for the purchase;
- the approximate time of purchase;
- the reason for the refund request;
- what exactly did not meet the user’s expectations.
3. Request deadline
The refund request must be sent no later than 24 hours after the purchase.
Requests sent later than 24 hours after purchase may be declined.
4. Refund processing
If the request meets the refund conditions, the refund will be processed through Prodamus.
The time required for the funds to arrive depends on Prodamus, the user’s bank, and the payment method.
5. Refusal of refund
A refund may be declined if:
- the request is sent later than 24 hours after purchase;
- the user does not provide a reason for the refund;
- the user does not describe what exactly did not meet their expectations;
- access was used in violation of the Terms of Service;
- the purchase cannot be confirmed using the provided information.
6. Contact
For refund questions, contact us at:
radiance5100@gmail.com